Goal

What’s our goals ? 

Our main goal consists in trading second hand computer & electronic products, repairing, and reselling them with a real warranty. Products are changing to often and too fast, so what when you broke something you can’t have a real repair because the product is lacking. We know all customers aren’t computer professional ones, and our goal is also to help you repairing your own devices. 

Who we are ? 

YWC.TRADE is a French Loire-Valley based company (F-37130 LANGEAIS), established in 2019. The company’s coming from a long time reflexion based on refurbished electronic and computer parts. Too many items are thrown away even if still in working conditions. We’re mainly working with  pro sellers. Our goal is changing the meanings and the way second hand is considered. Not all the products should be sold as second hand ones, which is the reason why we’re also selling brand new ones, but at discounted prices. We’re directly working with some manufacturers.

Our offer 

We also sell professional products . We’re doing the integration for each one by one. Because quite no chance if you aren’t a pro buying 1000 ft. OF or a 24U rack cabinet. But who knows..  If you are in these case, we’ll find a  solution together. By the way we’re looking for independent Sales Rep for Belgium, France and Luxemburg. 

What we think 

Any product including second hand ones must have a warranty period It’s the reason why we have set a Trade Warranty. We don’t speak about a 15 days warranty, but a real one such as 1 year. Any of our product comes with a 1 year warranty as a minimum, some with 2, up to 5. 

Concerning the return to base, the French law is considering that 14 days is enough. But we don’t, and we set it to 30 days for any country and any reason. You’ve changed your mind ? Its okay for us. We’ll prefer establishing long time relationship with our customers, and being a reliable company than selling one shot. 

Concerning Freight & shipment, we’re considering that French prices are over expensive, and we’ve decided to split the difference. For a 1 kg product weight we’re paying for 0.5 kg. As a small company we aren’t able to propose free shipping, because it ‘ll mean increasing our sell prices including the shipment. We aren’t Amazon, and son’t think we want to be such a company. We’ll prefer to be much more closer to our customers. 

Payment gateway

We’ve just received (June 5th) our authorization for selling through credit cards. Well you’ll have buying with your credit card (for which you must have accept the 3DSecure system) or via SEPA transfer. It’s up to you. Until next week we’re still in the test period. 

Chat service 

If you have any question, request, special need, evolution request, or just want to say hi,  feel free to use our chat service, we’ll answer ASAP.

Give us your feedback

You think we can do more, or you need something special, fill our contact form. The team will take your request into consideration and will give you an answer. 

 

 

 

 

 

 

 

 

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